We use Australia Post mail service as this is the most secure way for you to receive your order. Insurance is optional please contact us for a quote, if you would like your order insured as we are only able to insure using Australia Post.
Yes, we welcome customers requiring a reliable, trackable gift service. When you send a gift with us you can relax knowing that we remove pricing information, wrap and attractively present your present for you with your personalised short message written on a lovely gift card tag. Please keep the message to less than 150 characters or it may not fit on the gift card. If the message is longer we will print it and securely attach it to the gift for you. Where more than one item is being sent to the same address we individualize each gift for you, so that each recipient feels special.
Yes, we notify you via email, when we dispatch your order. Please contact us at firstname.lastname@example.org If you think that your order is taking a little long to arrive than is usual, we are pleased to help.
Yes, we ship internationally. Please be aware Local Import Duties, taxes and charges such as VAT are extra and not included in the listed item price or postage charges. They are the responsibility of the purchaser. Please check with your country’s customs office to determine if any additional costs will apply prior to your purchase. This is particularly important in the UK and EU Countries.